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Product Specialist, Material Handling

Komatsu
United States, New Jersey, South Plainfield
2820 Hamilton Boulevard (Show on map)
May 23, 2025

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

The Material Handling Product Specialist will provide technical product and application expertise to customers and prospects for our Atlas and Mantsinen equipment lines. Partnering with our Territory Sales Managers and Product Support Sales Representatives, the Product Specialist will assist in building long-term customer relationships to maximize company sales, profitability, and market share. This individual will be expected to specialize in all material handling equipment applications and product line while providing a prominent level of internal and external customer satisfaction.

Key Job Responsibilities

  • Increase market share and profitability for the Atlas and Mantsinen range of products within the east region geographic territory.
  • Develop relationships and network throughout the industry to monitor and participate in all product activities.
  • Be an active and highly visible participant in industry associations and events and keep abreast of competitive activity, products, and market trends.
  • Be recognized as a solutions provider and a wealth of expertise for our customers.
  • Assist the Sales force with product demonstrations and technical presentations.
  • Perform onsite startup and commissioning on all new machines as well as operation and maintenance training.
  • Communicate regularly with regional Sales and Product Support GMs, Sales Territory Managers, and Product Support Sales Representatives to share information on customer and competitive activity within their regions.
  • Be a primary channel of communication for product technical and commercial issues with our OEM partner.
  • Identify parts and service opportunities for the company and communicate leads to Product Support Sales Representatives.
  • Provide internal training on new Atlas and Mantsinen products, competitive comparisons, and after-market offerings.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company.
  • Proactively participate in company-sponsored training, to develop and advance product knowledge and equipment applications.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
  • Perform all other duties as assigned by management in a professional and efficient manner
  • Travel within the area of responsibility of at least but not limited to 50% of the time.
  • Other duties as assigned

Qualifications/Requirements

  • Material handling industry and equipment experience (scrap, waste, recycling, etc.)
  • Must be able to work independently.
  • Possess basic mechanical skills for equipment setups and minor repairs.
  • Equipment sales experience.
  • Must havestrong communication and interpersonal skills.
  • Excellent customer service skills.
  • Excellent computer skills.

Additional Information

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.United, we are on a journey towards a sustainable future that creates value together.

If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/

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Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment.Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence.Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people.Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

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EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CB1 #SalesHiring


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