Director of Operations (Manufacturing)

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If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Vigano and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

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Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what's possible.

GENERAL FUNCTIONS

The Director of Operations oversees all operations and people management aspects of an optical lab. The scope of the role may vary based on various factors, such as the volume, number of employees, the type of lab, and other factors. The volume of jobs per day is approximately 4k to 6k for Industrial labs and >5k for Proximity labs.

The responsibility includes strategy and leadership to achieve metrics for safety, quality, production, and people management. The Director of Operations is responsible for developing high-performing teams, customer-service focus, leading change, continuous improvement, driving results, inspecting what is expected, and building a best-in-class working environment. Reports to the Vice President of Operations and communicates performance progress and support needed.

MAJOR DUTIES AND RESPONSIBILITIES

• Enforces safety and compliance policies and procedures for a safe and compliant work environment.
• Leads activities to achieve operations efficiency through financial and budget activities organizational structure, operational procedures and practices, production flow, quality, resource allocation, continuous improvements, and managing expenses.
• Reviews and analyzes data, trends, and needs to determine strategies needed to achieve expected results.
• Identifies and implements strategies in operations and people management to achieve expected results. Seeks and implements standards and best practices.
• Uses formal and informal communications to build excitement about the strategy and keep employees informed and motivated.
• Provides individual team members with challenging and clear performance objectives directly tied to the market and lab network strategy.
• Oversees production and quality progress by reviewing reports and data, managing performance, and inspecting production and quality progress. Inspects what is expected.
• Drives execution of metrics through action plans and accountability.
• Partners with leadership to communicate progress and support and resources needed.
• Fosters a positive work environment (e.g., teamwork, fairness, engagement) and ensures employees demonstrate the company's values.
• Conducts people management responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Performs these responsibilities for direct reports and supports these efforts for indirect reports, as needed.
• Builds and develops the leadership team to ensure capabilities for executing operational strategies; this includes leading talent development practices (e.g., performance management and succession planning) to ensure development for all employees.

BASIC QUALIFICATIONS

• High School diploma/G.E.D.
• 10+ years of experience with leading others.
• 10+ years of experience in a manufacturing or related environment.

• Demonstration of leadership skills and abilities.

• Must be able to travel as needed to meet the needs of the lab operations.

• Experience in a very high-volume environment with complex technical processes.
• Proven track record of individual accomplishment, contribution, and team-based success.

PREFERRED QUALIFICATIONS

• Bachelor's degree in Business or related field.
• Previous experience leading process improvement initiatives within a production environment utilizing Lean Manufacturing and 6 Sigma tools and processes.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.