UX Research Intern

Position Summary
Candid is a nonprofit that provides the most comprehensive data and insights about the social sector. We get you the information you need to do good. Candid currently has an opportunity for a UX Research Intern. As a UX Research Intern, you will work closely with the UX Research, Product Management, and Design teams. Your primary responsibility will be to support UX Research through planning, conducting, and analyzing studies; assist with logistics and operations; and participate in relevant team meetings.

The successful candidate will demonstrate a commitment to excellence, the ability to think and learn quickly, strong organizational skills, attention to detail, follow-through, and an appreciation for the activities of the nonprofit sector.

Interns will be expected to participate in Candid training programs and present on their work at a Town Hall at the conclusion of their internship.

Position: UX Research Intern

Reporting to: Senior UX Research Manager

Schedule: Up to 35 hour work week, Monday through Friday between the hours of 9:00 am and 5:00 pm during the Summer 2025 semester

Location: Remote.

Career Exploration

• Exposure to UX research and strategy.
• Exposure to agile product design and development.
• Exposure to mission driven, digital product development.
• Exposure to inner workings of a mid-sized nonprofit, including official organizational and team meetings, collaboration between teammates, and collaboration with other teams.

Responsibilities

• Support UX Research in identifying opportunities for research, choosing the appropriate methods, conducting the research and analyzing and presenting results.
• Support UX Research operations including but not limited to scheduling, participant tracking, and note taking.
• Support research analysis including multi-method synthesis, video editing, survey analysis, and insight sharing.
• Attend product, design, and all-staff meetings as available.

Requirements

• Pursuing a graduate degree in Human-Computer Interaction (HCI), Anthropology, Psychology, Cognitive Human Factors, or related field.
• Familiarity with qualitative and quantitative research methods and practices.
• Highly organized.
• Commitment to working a pre-agreed schedule.
• Strong written and oral communication skills.
• Strong ability with Microsoft applications, Slack, and Zoom.
• Familiarity with web technologies and JIRA are plus.
• Interest in the social sector.
• Creative approach to tasks.
• Professional, positive attitude.
• Willingness to perform other duties and special projects as needed/requested.
• Sensitivity and respect for racial, gender, sexual orientation, and cultural differences.
• Champions and represents Candid's core values: We're driven, direct, accessible, curious, and inclusive.

About Candid
Every year, millions of nonprofits spend trillions of dollars around the world. Candid finds out where that money comes from, where it goes, and why it matters. Through research, collaboration, and training, we connect people who want to change the world to the resources they need to do it. Our data tools on nonprofits, foundations, and grants are the most comprehensive in the world.

Candid's vision is an ambitious one. But we know that when we make investments in our talent, it translates to more access and better knowledge for those working for social good around the world.

On February 1, 2019, Foundation Center and GuideStar joined forces to become Candid, a 501(c)(3) nonprofit organization.

Candid is a qualifying nonprofit organization as defined by the Public Service Loan Forgiveness Program. As such, Candid employees may claim their employment time on their PSLF application. We offer a competitive salary and excellent benefits. Due to the high volume of applicants, we typically receive, we regret that we can only contact candidates that we would like to interview.

For more information on positions available at Candid, please visit our website: Work with us

Candid is an equal opportunity employer. Candid provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to diversity, equity, and inclusion and especially encourage members of underrepresented communities to apply.