TENNESSEE STATE PARKS CHIEF OF MAINTENANCE -04152025 -67030

Education and Experience: Experience equivalent to five years of full-time increasingly responsible and facilities maintenance work including, at least, two years managing a hotel or resort facility maintenance department.

Examination Method: Education and Experience,100%, for Preferred Service positions.

1. Responsible for ensuring safe and efficient maintenance and operation of the physical structures of the lodge, cabins, and facilities, all mechanical, electrical, HVAC, refrigeration, pools, and other related equipment.
2. Interacts with all departments to understand, promptly address, and verify completion of all work order requests.
3. Verifies completion of routine maintenance on cabins, public space, meeting rooms, ballrooms, restaurants, kitchen, back-of-the-house space, and grounds.
4. Develops and implement plans for preventative maintenance of property, equipment, and grounds in an acceptable state of repair. Follows manufacturers recommended schedule of preventative maintenance on all equipment (HVAC units, boilers, washers, dryers, ice machines, lawn mower, elevator, etc.).
5. When making repairs in vacant rooms, conducts a maintenance inspection and correct urgent items immediately and writes work orders on others.
6. Works with Lodge management to attract, retain and motivate, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication, and discipline and terminate staff, as appropriate.
7. Creates, approves, and posts all maintenance staff schedules according to TDEC standards and to best manage labor costs.
8. Assist with the creation and adherence to annual budget for department.
9. Administers all vendor contracts controlled by the maintenance department.
10. Develops, implements, and manages emergency and maintenance programs for the operation and maintenance of all equipment and physical structures and grounds in compliance with Tennessee State Park standards, local, state, and national codes and regulations to protect the asset, guests and employees, to ensure optimum operations, minimize expenses and maximize customer satisfaction.
11. Maintains and has intimate knowledge of the fire emergency equipment and ensures that they are inspected in a timely manner. Fire emergency equipment includes, but is not limited to, detectors, fire panels, enunciator panels, fire extinguishers, etc.
12. Respond to all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Takes immediate action as necessary.
13. Ensures swimming pool chemical levels are within safe and legal limits.
14. Responsible for developing long term capital replacement plans for equipment throughout the facility to ensure equipment is up to date and adequate funding is considered.

Competencies:

Approachability

Composure

Conflict Management

Customer Focus

Delegation

Directing Others

Functional/Technical Competency

Integrity and Trust

Listening

Planning

Technical Learning

Time Management

Knowledge:

Administration and Management

Building and Construction

Clerical

Customer and Personal Service

English Language

Mechanical

Skills:

Critical Thinking

Equipment Maintenance

Equipment Selection

Installation

Instructing

Management of Financial Resources

Management of Material Resources

Management of Personnel Resources

Operation and Control

Operation Monitoring

Quality Control Analysis

Repairing

Service Orientation

Time Management

Troubleshooting

Abilities:

Extent Flexibility

Gross Body Equilibrium

Manual Dexterity

Night Vision

Oral Comprehension

Oral Expression

Problem Sensitivity

Sound Localization

Stamina

Time Sharing

Visual Color Discrimination

Written Comprehension

Written Expression