Donor Recovery Specialist

POSITION SUMMARY:

Coordinate the daily recovery of donor birth tissue. Will perform daily duties at various hospital sites, in a clinical environment. Initiate contact with potential donors and provide education and guidance on the donor process, obtain required consent, and determine donor suitability based on approved guidelines. Ensure sterile collection/handling of tissue. Maintain positive, professional relationships with hospital, physicians, their staff, and donors.

Shift: 6:30am-2:30pm

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Obtain donor tissue according to protocol; coordinate donor tissue retrieval at off-site hospital locations
• Initiate and facilitate donor education, and obtain required consent
• Perform in-depth review of donor charts to make sure all information is accurate and complete
• Evaluate potential donors to determine suitability of tissue by investigating the donor's medical and social background by review of questionnaires, medical records, forms, etc.
• Consult with Quality team on any issues/questions related to donor suitability
• Utilize sterile techniques to prepare and maintain areas for tissue swabbing
• Facilitate and collect donor blood specimens for analysis/testing
• Complete necessary forms to maintain accurate donor records, and tracking logs related to obtaining tissue
• Ensure proper labeling and identification is maintained on quarantined tissue containers
• Maintain a positive, professional relationship with hospital staff and physicians
• Complete tissue recovery/process within critically defined timeframes
• Identify and advise management of problems/issues that may arise with hospital staff, physicians, or nurse manager, and/or need for process improvements

EDUCATION/EXPERIENCE:

• Technical certification or Associate degree required
• Prefer degree in science related field (e.g. Biology, Chemistry, Nursing); Technical certification may be required in some areas
• 5+ years of experience in related area of responsibility
• Prefer knowledge of AATB, FDA, and other state/federal regulations

SKILLS/COMPETENCIES:

• Excellent oral, written, and interpersonal communication skills, with a focus on customer service
• Proficient in Microsoft Office (Excel, Word, etc.)
• Organized, flexible, and able to multi-task while maintaining a high level of efficiency and attention to detail
• Must show aptitude to develop appropriate skills for the job

WORK ENVIRONMENT:

Work will be performed in the Labor and Delivery Department of a hospital. Must follow appropriate dress code (scrubs and white coat) and adhere to the hospital credentialing and registration system, which requires up-to-date vaccines. Will be required to drive to hospitals (up to 250 miles away). Occasional travel outside of assigned home region/hospital, including out-of-state, as needed by team; less than 10%. May experience odor from donor tissue/samples.