General Summary of Position The Pharmacy Technician assists pharmacist(s) in all areas of pharmacy operations, including prescription preparation, sales transactions, customer service, and purchasing and inventory maintenance. MedStar Pharmacy is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting patient experience standards. Primary Responsibilities:
- Organizes prescription orders on the counter in order of priority; retrieves labels from the printer; arranges paperwork, labels, monographs, and bags; uses appropriate stamps and notes; and, retrieves stock from the shelf.
- Performs phone and face-to-face customer service functions such as: taking in refill requests, new prescriptions, calls doctors for refill authorizations and pre-authorizations.
- Troubleshoots patients' questions and concerns.
- Prepares prescriptions for dispensing: counts and verifies medication, labels vials appropriately, and, prioritizes waiters.
- Processes cash, check, credit card, and payroll deduction transactions; secures appropriate signatures; ensures compliance with HIPAA requirements; prepares delivery tickets; reconciles delivery transactions; performs end of day register procedures; runs daily cash report and completes deposits as assigned.
- Receives, checks, and puts away the daily order; returns medication to the shelf after filling; follows established inventory management procedures; participates in physical inventory process at intervals determined by management.
Primary Duties and Responsibilities Minimum Qualifications Education
- High School Diploma or GED required or
- equivalent. required
Experience
- Less than 1 year 6 months pharmacy technician experience in a retail setting or equivalent training. required
Licenses and Certifications
- Must have successfully completed the pharmacy technician certification through the nationally accredited certification examination of PTCB (Pharmacy Technician Certification Board) within 180 Days required or
- the ExCPT (Exam for the Certification of Pharmacy Technicians) within 180 Days required and
- Pharmacy technician licensure or registration as required by the state where the pharmacy is located. required
Knowledge, Skills, and Abilities
- Basic computer skills.
- Basic math skills.
- Verbal and written communication skills.
- Excellent customer service skills and problem-solving skills.
This position has a hiring range of $19.17 - $33.08
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