Driver License Examiner Assistant (Lancaster East)

NOTE: This posting will close on APRIL 24, 2025 or after 50 applications are received, whichever occurs first.

If you thrive on connecting with people and are ready for a change, this could be the perfect opportunity for you! The Department of Transportation is seeking candidates to fill the role of Driver License Examiner Assistant. You will be instrumental in enhancing highway safety by administering the application and knowledge testing for Pennsylvania's commercial and non-commercial driver licensing program. Join our team where outstanding customer service is at the forefront of what we do and discover numerous opportunities for professional advancement! We would love to have you on board as we work together to make a positive impact on our community.

In this position, you will engage directly with clients to confirm applicant identity, complete application forms, and input data into online driver license application software. You will conduct standardized knowledge assessments to assess applicants' comprehension of the vehicle code, driving regulations, and related traffic control devices. Additionally, you will aid in vision screenings for visual acuity using a tele-binocular device for all applicants. Your duties will involve inputting applicant test outcomes and customer applications for driver license services into online software systems via a computer. Your responsibilities will strictly adhere to the customer service policy of Driver and Vehicle Services. It is imperative that you ensure the accurate use and documentation of fee waiver codes whenever necessary for processing customer transactions, in accordance with fee waiver guidelines.

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full-time employment
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
• This position may require overtime and travel.

• Telework: You will not have the option to telework in this position.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS Minimum Experience and Training Requirements:

• One year of experience obtaining, evaluating, and providing information to the public.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.