Counsel Support Associate

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Key Responsibilities

• Legal Document Management: Enter and manage pleadings, motions, trial documents, and legal correspondence using the case management system.
• Case Lifecycle Coordination: From the time a lawsuit is received, support tasks including assigning the case, preparing and sending letters of representation to insurers, filing entries of appearance with the court, tracking financials, answering complaints, sending notices of depositions or hearings, corresponding with opposing counsel, and ensuring proper file closure.
• Calendar Management: Track trial, arbitration, and mediation dates, ensuring timely follow-ups and accurate notifications.
• Client & Court Communication: Maintain communication with clients, courts, claim representatives, and opposing counsel via phone, email, and written correspondence-strong people skills are a must.
• Administrative Support: Perform mail handling, scanning, and filing both in-office and remotely; manage daily administrative duties with a high level of organization and attention to detail.
• Compliance Monitoring: Ensure data accuracy and compliance using the Team Connect Litigation Management System.
• Task Ownership: Prioritize completion of daily responsibilities with a proactive, detail-oriented mindset.
• Problem Solving: Investigate and resolve administrative challenges while remaining open to feedback and learning opportunities.

Qualifications

• Experience: 0-5 years of legal administrative experience preferred (civil law background highly beneficial); some legal office exposure is helpful but not required.
• Education: High School Diploma or GED preferred.
• Skills & Attributes:
  • Exceptionally organized and task-oriented
  • Personable with strong communication skills
  • Comfortable handling sensitive information
  • Proficient in Microsoft Office and open to learning new legal systems
  • Strong interpersonal skills and a collaborative attitude

Supervisory Responsibilities

• This role does not include supervisory duties.

Education & Experience (in lieu)

• An equivalent combination of education and relevant experience may be considered in place of the stated requirements.

#LI-AT2

Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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