Account Specialist, Corporates

Thomson Reuters
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, New York, New York
3 Times Square (Show on map)
Apr 10, 2025
Are you passionate about leveraging your experience in a world-class company that leads the market in both content and technology? Do you thrive in driving renewal and upsell sales motions for existing accounts and are motivated by uncapped commissions? We are seeking a strategic and results-driven professional to grow our Thompson Reuters customer portfolio with corporate accounts. The ideal candidate is motivated to be part of a winning team to grow a portfolio of high-value accounts, building key relationships with decision makers in corporate accounts. Must be a customer-centric person with exceptional communication, High-impact delivery, and great team player. About the Role: As an Account Specialist, you will: Partner with account executives and managers to drive sales, upsell, cross-sell opportunities, and manage renewals by providing relevant data and insights Close renewals and upsell opportunities for assigned geography or as part of a pooled resource group Identify the best virtual channels for engaging with customers and validate customer needs to shape product plans Effectively manage and grow your book of business by maintaining strong relationships with existing clients and identifying new opportunities for expansion Track and manage all customer renewals, ensuring timely and accurate processing Prepare and send out quotes, contracts, and necessary documentation proactively and efficiently Serve as a point of contact for customers regarding sales, renewal, and support inquiries, and provide regular updates to the sales team and management Support in developing and executing territory growth strategies and focus on driving retention to achieve renewal targets Use an automated, insight-driven Salesforce workflow to progress deals Maintain and update accurate customer information in the CRM system Nurture opportunities and move more renewals outside the 'digital first' selling scenarios to close for existing 'non-named' account renewals and incremental sales (upsell) About You: You're a fit for the role if your background includes: SaaS experience and a customer-centric approach Ability to manage 200+ accounts effectively Strong attention to detail and Analytical skills Excellent verbal and written communication skills in both English and Spanish preferred Strong interpersonal skills, maintaining professionalism and a personable demeanor Proficiency in CRM software and sales tools, particularly Salesforce Intermediate computer skills, including proficiency in Microsoft software programs A motivated, competitive, and positive attitude with the ability to maintain stable performance under pressure Agile learning capabilities to quickly acquire new knowledge and skills A commitment to a schedule that aligns with the customer's workday Join us to make an impact by driving growth and success in our expansion efforts. #LI-D2E What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking. Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $77,000 - $143,000. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close 05/30/2025. Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on https://thomsonreuters.com.