Director, Project Management

Qlarant is a not-for-profit corporation that partners with public and private sectors to create high quality, safe, and efficient delivery of health care and human services programs. We have multiple lines of business including population health, utilization review, managed care organization quality review, and quality assurance for programs serving individuals with developmental disabilities. Qlarant is also a national leader in fighting fraud, waste and abuse for large organizations across the country. In addition, our Foundation provides grant opportunities to those with programs for under-served communities.

Best People, Best Solutions, Best Results

Job Summary:

This position is on the Plan Program Integrity Medicare Drug Integrity Contract (PPI MEDIC), which provides oversight of Part C and Part D plan sponsor FWA efforts. Responsible for the overall project management functions. Provides leadership, coordination and management of processes and functions. Leads the team that provides project management support and business analysis skills to all business units.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Accountable to program sponsors for schedule, budget, and quality of all program elements; escalates decisions to program sponsors as necessary.
• Develop strategies on projects with the focus on providing the best possible outcome
• Establish and execute project schedules for all phases of work
• Communicate project key objectives, critical path milestones, and overall project status to stakeholders and/or Executive Management
• Assists with oversight of contractual requirements; maintaining a working knowledge of customer needs and contract requirements, deliverables, resource requirements, budget monitoring and adheres to cost projections, and operational efficiencies
• Manage and oversee all phases of a project from concept to delivery, including but not limited to requirements documentation, testing, design, and implementation
• Manage the demands of calendar commitments between all project schedules
• Mentor, motivate, provide leadership, and manage to staff.

Supervisory Responsibilities:

• Manages employees in the operational area.
• Is responsible for the overall direction, coordination, and evaluation of these units.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Synthesizes complex or diverse information; Collects and researches data; uses intuition and experience to complement data; Designs work flows and procedures.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Varies writing style to meet needs; Presents data effectively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives
• Managing People - Takes responsibility for subordinates' activities; Makes self available to staff; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Dependability - Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Education and/or Experience:

• Bachelor's degree with a minimum of five years of experience and at least 4 years of management experience, or an equivalent combination of education and experience.
• Familiar with a variety of the project management concepts, best practices, and procedures; including vast experience managing delivery, scope, and risks throughout the lifecycle of a project.
• Demonstrated ability to manage multiple engagements over a wide stakeholder community.
• A broad knowledge of, and experience in, different methods of Systems Development Life Cycle.

Computer Skills:

• Proficiency in all MS Office applications, including Project Management Software. Experience in both Agile ad Waterfall desired.

Certificates, Licenses, Registrations:

• PMP certification and/or Six Sigma-type certification preferred.

Qlarant is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.