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Operations Coordinator I

Brigham & Women's Faulkner Hospital
United States, Massachusetts, Boston
1133 Centre Street (Show on map)
Apr 04, 2025
Job Summary:
Schedule: Monday to Friday 8:30 AM - 5 PM
The Operations Coordinator plays a key role in supporting day-to-day operational tasks, ensuring a smooth workflow, and assisting with the implementation of operational procedures. This role involves administrative support, inventory management, and customer service to enhance efficiency and effectiveness within the organization.
Essential Functions:
Assist in managing daily operational activities, including scheduling, reporting, and correspondence.
Prepare and maintain operational documentation, including reports, records, and meeting minutes.
Support the implementation and monitoring of operational policies and procedures.
Assist with inventory management by tracking supplies, placing orders, and ensuring adequate stock levels.
Provide exceptional customer service to patients, visitors, and hospital staff.
Address and resolve operational issues or concerns in a timely and efficient manner.

Education
Bachelor's degree or Equivalent required, and a Related Field of Study preferred

Can this role accept experience instead of a degree?
Yes

Licenses and Credentials

Experience
Experience in an administrative or operational support role, preferably in a healthcare or hospital setting, 2-3 years required

Knowledge, Skills, and Abilities
- Strong organizational and time management skills with attention to detail.
- Excellent communication and interpersonal skills, with the ability to work effectively with a diverse team.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other software.
- Ability to handle multiple tasks simultaneously and prioritize effectively.
- Basic understanding of hospital operations and regulatory requirements is a plus.



Physical Requirements
  • Standing Occasionally (3-33%)
  • Walking Occasionally (3-33%)
  • Sitting Constantly (67-100%)
  • Lifting Occasionally (3-33%) 20lbs - 50lbs
  • Carrying Occasionally (3-33%) 20lbs - 50lbs
  • Pushing Rarely (Less than 2%)
  • Pulling Rarely (Less than 2%)
  • Climbing Rarely (Less than 2%)
  • Balancing Occasionally (3-33%)
  • Stooping Occasionally (3-33%)
  • Kneeling Rarely (Less than 2%)
  • Crouching Rarely (Less than 2%)
  • Crawling Rarely (Less than 2%)
  • Reaching Occasionally (3-33%)
  • Gross Manipulation (Handling) Constantly (67-100%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)


  • Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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