IA Field Distribution Coordinator

It's a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Job Description:

What it's like to work for The Auto Club Group:

• Serve our members by making their satisfaction our highest priority
• Do what's right by sustaining an open, honest and ethical work environment
• Lead in everything we do by offering best-in-class products, benefits and services
• ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable

HOW WE REWARD OUR EMPLOYEES

A competitive annual salary between $93,995.20, to $146,203.20

ACG offers excellent and comprehensive benefits packages:

• Medical, dental and vision benefits
• 401k Match
• Paid parental leave and adoption assistance
• Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program and other professional development opportunities
• AAA Membership
• Discounts, perks, and rewards and much more

A DAY IN THE LIFE of an IA Field Distribution Coordinator

Serve as a field operations point of contact, advisor, and subject matter expert for assigned Field Vice President(s).

• Enable Field Leadership to focus on driving sales by providing feedback and coaching regarding operations across all IA Distribution Channel.
• Serve as a coordinator to support all Field-related projects and initiatives that focus on driving revenue and profitability, increasing sales and productivity, reducing expenses, gaining efficiencies and enhancing the Member Experience.
• Collaborate with Field Support Staff (Business Analyst, Member Development Specialist) across the footprint to identify and implement process improvements.
• Effectively communicate via written, verbal, and virtual methods with Field Leadership, as well as with Senior Leaders.
• Utilize Sales Support Analysts to develop and analyze data and advise Field Vice President of trends and suggest solutions, when necessary.
• Support enhancing the Member Experience to review feedback and utilize data to implement process improvements.
• Represent Field Operations on the development and implementation of new products and systems (i.e., Guidewire/Insurance Link deployments).
• Participate in or lead components of large scale, geography wide or enterprise-wide initiates. Manage all aspects of project assignments from design to execution to evaluation and feedback.
• Foresee any potential issues, address questions, and provide insight for resolution.
• Serve as an advocate for the Field during interactions with other Business Units.
• Develop productive working relationships with different business partners to provide solutions to Field Leadership.
• Influence others in different Business Units to engage with items that directly affect Field employees. Work with General Counsel/Legal to ensure communications, ideas, contracts, etc. are compliant.
• Work with Real Estate Services to identify markets with opportunities for agency appointments and locations.
• Work with Marketing to drive business/volume to Field locations.
• Maintain ongoing advanced knowledge of all company product lines to include Membership, P&C Insurance, Life Insurance, Travel, and Banking. Ensure a complete understanding of sales rules, compensation, licensing, and field Controls to accurately and effectively advise field leadership.

WE ARE LOOKING FOR CANDIDATES WHO

Required Qualifications:

• Valid State Driver's License

Education

• High School Diploma or equivalent

Work experience

• Three years of experience in one of or a combination of the following areas:
  • Managing/leading agents and/or staff in multiple sales locations within one or more sales distribution channels (Captive Agent, Entrepreneurial Agent, Independent Agent)
  • Assisting leadership with agent/staff development and oversight of multiple locations within one or more sales channels
  • Leading significant projects

In-depth Knowledge of:

• Insurance, travel, financial products, and services
• Financial services, travel and/or insurance industries, products, and regulations
• Sales techniques and delivery systems
• Business drivers, marketing concepts, managing P&L, operational processes (i.e., in-bound/out-bound call strategy) and compensation plan design
• Techniques and processes necessary to successfully lead projects

Skills and Ability to:

• Demonstrate strong oral and written communication skills to include report preparation and presentation
• Providing oversight to major projects
• Interpret sales models, results, and return on investment reporting
• Demonstrate creativity and innovation in developing business, marketing, and sales plans to meet the unique needs of assigned locations
• Willingness to work irregular hours

Preferred Qualifications

Education:

• Bachelor degree in Business Management, Marketing, or a relevant field
• Currently hold or attain and maintain appropriate State Property & Casualty licenses within timeframe set by ACG leadership
• May be required to obtain appropriate State Life Sales licenses within timeframe set by ACG leadership

Knowledge and Experience:

• Experience working with IA and EA Contractors
• AAA club and travel or insurance products and services
• ACG sales environment

Work Environment

• Works in a temperature-controlled office environment or remote work environment. Travel among retail locations and other facilities across the ACG footprint is required.

Important Note:

• The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.
• Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com