Medical Assistant Coordinator - Street Medicine

The Medical Assistant Coordinator serves as a senior-level medical assistant, providing direct patient care and administrative support in a high-volume clinical setting. This position functions as a leader within the Medical Assistant team, offering mentorship, advanced clinical support, and coordination of patient care services. The MA Coordinator plays a key role in ensuring efficient clinic operations while maintaining a trauma-informed, patient-centered approach.

Coalition Benefits

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We're proud to offer same-and opposite-sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.
The effective date for your benefits will be the first of the month following your date of hire.

Essential Job Functions

• Provides advanced-level clinical support to medical and behavioral health providers, ensuring the highest standard of patient care.
• Serves as a mentor and preceptor for newly hired and junior medical assistants, assisting in training and competency assessments.
• Coordinates patient care activities, including follow-ups, appointment scheduling, and lab processing, ensuring smooth clinic operations.
• Conducts complex clinical procedures such as venipuncture, wound care, electrocardiograms (EKGs), spirometry, and diabetic foot checks.
• Performs advanced medication administration, including intramuscular (IM) and subcutaneous (SC) injections, in accordance with clinic protocols.
• Facilitates team huddles and contributes to care coordination meetings to enhance interdisciplinary collaboration.
• Assists in maintaining regulatory compliance, including infection control procedures, HIPAA compliance, and documentation standards.
• Supports provider efficiency by assisting with medical scribing and accurate documentation in the electronic health record (EHR) system.
• Collaborates with external healthcare partners to coordinate patient referrals, hospital follow-ups, and continuity of care.
• Assumes leadership responsibilities within the medical assistant team, providing guidance and support as needed.
• Compliance with state and federal healthcare regulations, including HIPAA and OSHA standards.
• Perform other duties as assigned.

Qualifications Summary

• Expertise in advanced clinical procedures and medical assistant best practices.
• Strong leadership and mentorship skills, with the ability to train and support junior staff.
• Proficiency in electronic health records (EHR) systems, including patient documentation, scheduling, and task management.
• Strong organizational and multitasking abilities in a fast-paced clinical environment.
• Exceptional communication and interpersonal skills, demonstrating a trauma-informed and patient-centered approach.
• Ability to work collaboratively in a multidisciplinary team to support patient care and clinic operations.
Preferred Qualification
• Bilingual English/Spanish.
Experience
• Preferred experience in ambulatory, public, community, mental health, emergency, or critical care nursing.
• Minimum of three (3) years of experience as a Medical Assistant, preferably in a high-volume clinic or community health setting.
• High school diploma or equivalent required.
• Successful completion of a Medical Assistant program or equivalent training (e.g., Emergency Medical Technician (EMT) or Certified Nursing Assistant (CNA)).

$22.76 - $26.77 an hour