Analyst Safety Management System

Position Summary

The Analyst Safety Management System supports and promotes JetBlue's system assessment, root cause analysis, development of effective corrective action plans and supports the continuous improvement and safety assurance component of JetBlue's Safety Management System (SMS) in accordance with IOSA Standards and Recommended Practices (ISARPs) and 14 CFR Part 5.

Essential Responsibilities

• With delegated authority from the Vice President Safety and Manager Safety Management System, oversee and execute JetBlue's System Assurance program with oversight of safety performance indicators for active implementation of risk mitigations, corrective action plans and identified or ineffective risk controls. Support and promote the system assessment, root cause analysis, corrective action planning and oversight of safety assurance items in accordance with JetBlue's SMS, applicable ISARPs and 14 CFR Part 5
• Support the safety department and other departments in performing system assessment of Findings from Safety Assurance Programs to determine need for corrective action(s) or Safety Risk Management
• Support the safety department and other departments in performing root cause and root cause categorizations using JetBlue's Standard Error Taxonomy (JSET) and other root cause analysis tools
• Chair JetBlue's corporate safety report review team and maintain documentation of the investigations, root cause analysis, corrective action plans and follow up with crewmembers on status of reports
• Validate the completeness and effectiveness of safety assurance and safety risk management items through a quarterly audit review
• Facilitate the closure of Findings from Safety Assurance by working with Leadership to determine ownership, root cause, and develop corrective actions to address root cause
• Verify corrective actions are implemented and work with SMS and safety assurance teams to evaluate effectiveness of corrective actions once implemented
• Manage the escalation and reporting of overdue Findings and Actions to JetBlue's Risk Working Groups, Safety Review Board (SRB) and Senior Leadership
• Report the effectiveness and health of JetBlue's Safety Assurance including metrics, key performance indicators, safety performance indicators via reports and dashboards to JetBlue's Risk Working Groups and the Safety Review Board
• Perform continuous analysis of JetBlue's SMS data to identify trends, safety concerns, and effectiveness of risk controls, corrective actions and JetBlue's SMS
• Manage the use and standardization of Findings, Causes and Actions entry into JetBlue's Safety Management System software platform and database
• Support the Manager Safety Management System and the SMS Team on the development, implementation and continuous improvement of JetBlue's SMS
• Ensure records of Safety Assurance are retained and ensure proper documentation of JetBlue's Safety Assurance in accordance with JetBlue policies, IOSA standards, Department of Defense (DOD) requirements, and 14 CFR Part 5
• Ensure adherence to all Safety and Security regulations
• Other duties as assigned

Minimum Experience and Qualifications

• Bachelor's degree in Aviation Management, Aviation Safety, Statistics, Computer Science, Engineering or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
• One (1) year of experience in Aviation or Safety field
• Experience with management and analysis of aviation data
• Proficient user of Microsoft Office applications
• Ability to quickly learn new software through training and self-study
• Ability to apply analytical approaches and tools to problem solving
• Available for overnight travel (10%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Aviation operations experience (Federal Aviation Administration (FAA) Certified Pilot, Airframe & Powerplant (A&P), Dispatcher or work experience in an operational role at a Part 121 Carrier or Aircraft Original Equipment Manufacturer (OEM))
• Two (2) years of aviation related work experience
• Experience and/or familiarity with Safety Management Systems (SMS)
• Statistical analysis experience/skills
• Familiarity with Root Cause approaches tools (TapRoot, 5 Whys, Cause/Effect Diagrams, etc.)
• Project management experience
• Human Factors training and/or experience
• Ability to work effectively with professionals from diverse technical areas
• Strong organizational and planning skills
• Strong technical writing and verbal communication skills
• Strong team building and interpersonal skills to liaise with other teams within and outside of JetBlue
• Publishing or article writing experience
• Excellent typing skills
• Working knowledge of regulations and industry trends governing commercial aviation safety, security, environmental, and employee health and safety
• Working knowledge of descriptive statistics and applied research methods

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
• Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
• Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment

Work Environment:

• Traditional office environment

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

• The base pay range for this position is between $50,000.00 and $89,600.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.