Overview
*Must reside in the greater Phoenix / Scottsdale / Tempe /Mesa / Chandler Metro area Job Location: NETWORK SUPPORT SERVICES
2500 W UTOPIA
PHOENIX, Arizona 85027
United States Schedule: M-F, 8a-5p Work Arrangement: Hybrid position (Training fully on-site) ***This is an entry-level position into the Revenue Cycle here at HonorHealth Research institute***
- This entry-level role supports the financial operations of HRI's revenue cycle through administrative tasks such as data entry, invoice processing, and document management using SharePoint and MS Office, within a team of five.
Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.
HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.
Join us. Let's go beyond expectations and transform healthcare together.
HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses nine acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With more than 16,000 team members, 4,000 affiliated providers and over 1,100 volunteers, HonorHealth seamlessly blends collaborative care and approachable expertise to improve health and well-being. People often say care feels different here -- because it does. Learn more at HonorHealth.com.
Responsibilities
Job Summary
Under general direction, responsible for all aspects of the accounts receivable collection management of over 150-200 accounts, including pharmaceutical sponsored clinical trial agreements, internal trials and grant awards. Develop, expand and refine the effectiveness of in-house collection procedures and processes to quickly resolve issues of overdue accounts. Extract account receivable aging information to develop trend analysis and evaluate effectiveness of collection management processes. Research, prepare and provide reports to the Director of Finance and Senior Management Teams, reflecting current delinquency status. Responsible for investigations, analysis, and follow-up actions required to ensure the timely receipt of payments. As an Accounts Receivable Coordinator you are responsible for compliance with contracts regarding invoicing and costs and comply and maintain accurate and complete accounts receivable records ensuring Institute's invoices are billed. Verifies professional fees billing activity and is responsible for processing payment requests for invoices related to the Institution, clinical trials and patient travel reimbursements as necessary in addition to other administrative activities in the area of the clinical research.
- Manages the investigation and resolves sponsor queries on chargeable costs and provides answers regarding invoices. Works closely with sponsor representatives to reconcile any payment issues and resolve discrepancies. Tracks unpaid balances and bring to administrative attention when appropriate.
- Responsible for clinical trial agreements payment terms to final invoicing with direct contacts with sponsors and responsible for credit memos management. Keeps accurate and timely records of all sponsorship billings, receipts, outstanding billings and future billings
- Responsible of analysis of monthly accounts receivable reports. Generates status inquiries to determine the reason for payment delay and initiates subsequent activity to expedite payment and provides appropriate follow up. Manages outside vendor statements/invoices related to clinical trials and for services rendered to the Institute to assure correct billing and assigns cost center and subaccount in accordance with the Institutes Chart of Accounts prior to entering into ERP portal for payment by Accounts Payable.
- Manages process of invoices from HH Pharmacy for drug doses provided for some clinical trials and patient travel reimbursements via the debit card funding Clincard system. Keeps record of accounts payable check requests submitted and monitor check payments as necessary.
- Verifies standard of care professional fee activity to Next Gen billing reports to assure completeness and verifies that charges were posted correctly. Receives and sorts all payments from payors for professional fees and scans to outside billing source for posting. Provides documentation to staff that prepares deposits and required documentation to Next Gen.
- Update statistical information for clinical trials and support the Finance Team with other tasks to assure accurate revenue and billing cycle and assists with filing and organizing accounting records, receiving mail and distribution and performs other related duties as assigned or requested. Complies with all legal requirements and company policies
Qualifications
Education
High School Diploma or GED Required
Experience
3 years experience in health care organization or physician office in Accounts Receivable Required
Other Advanced MS Excel Required
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HonorHealth
Apr 15, 2025