Program Lead

The Center for Translational Research (CTR) is recruiting an enthusiastic, motivated, and self-directed individual for the position of Program Lead. The Program Lead for the Clinical Research Center will oversee the administration and execution of clinical research programs and initiatives. This role requires a strategic leader proficient in tracking and analyzing Key Performance Indicators (KPIs) to ensure the efficiency, compliance, and success of research activities. The ideal candidate will have a strong background in clinical research operations, team leadership, and data-driven performance management.

The successful candidate will bring a passion for the work and support day-to-day operations of programs and initiatives within the CTR. These include, but are not limited to, assistance with administering programs related to grant development and study protocol review for CTR faculty.

The Program Lead will be responsible for leading the project activities of assigned program. Coordinates status reports as well as participating on teams and working with project staff and stakeholders to assure that requirements are incorporated within the project design. Assigns work to team members to assure timely completion of project milestones and deliverables as appropriate. Develops policies and procedures as appropriate. Identifies and escalate issues following departmental guidelines.

Minimum Education
Bachelor's Degree (Required)

Minimum Work Experience
3 years Relevant work experience (Required)
1 year Relevant work experience with Masters degree (Preferred)

Key Responsibilities:

• Program Administration:

• Lead the planning, implementation, and management of programs such as those that assist with grant development and research protocol reviews, ensuring alignment with organizational goals and regulatory standards.
• Develop and maintain Standard Operating Procedures (SOPs) to uphold quality and compliance across all research activities.

• Performance Monitoring:

• Establish, monitor, and analyze KPIs to assess program performance, productivity, and quality.
• Utilize data insights to identify trends, areas for improvement, and implement corrective actions as necessary.

• Budget and Resource Management:




• Assist with monitoring CTR budgets and finances. Develop reporting as needed.
• Monitor CTR contracts and agreements with sponsors and vendors.

Skills:

• Proficiency in developing and analyzing KPIs to drive program success.
• Strong leadership and team management capabilities.
• Excellent organizational, communication, and interpersonal skills.

• Ability to manage multiple projects simultaneously and adapt to changing priorities.

• Ability to work in an environment that requires flexibility, self-direction, and initiative

Functional Accountabilities
Program Liaison

• Lead the program by being the primary point person.

• Serve as the liaison between CNHS and external stakeholders as needed

• Manage program specific partnerships with various stakeholders including leadership at affiliated institutions.

• Communicate barriers, challenges and any other issues that affect progress.

Budget and Financial Management

• May be responsible for appropriate use of funds and resources.

• Prepare documentation and projections to support new programs and the budget planning process.

• Monitor monthly performance reports and budget variances and resolve discrepancies as needed.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers
• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
• Assist in the development of project scope statements, timelines, and deliverables; assign work to team members to assure timely completion of project and on budget.

• Implement project plans according to schedule in order to achieve desired results.

• Independently conduct comprehensive data gathering and analysis efforts.

• Coordinates and schedules appointments, meetings and conferences with other CNMC departments and external customers.

Organizational Commitment/Identification

• Partner in the mission and upholds the core principles of the organization

• Committed to diversity and recognizes value of cultural ethnic differences

• Demonstrate personal and professional integrity

• Maintain confidentiality at all times

Customer Service

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

• Anticipate and responds to customer needs; follows up until needs are met