SUPERVISOR HOSPITAL RECEPTION

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

The Supervisor of Hospital Reception manages the daily operations of the main Cooper University Hospital Lobby, supervises all Reception Ambassadors at all Patient Information Desks (Lobby, Surgical Access Center, 4th Floor, 6th Floor, Emergency Department). Responsible for consumer experience in our reception areas. The Supervisor is also responsible for championing Family Presence during patient care (Patient Visitation) and collaborating with Patient Access and Security for visitation check in and flow.

3-5 year's experience preferred.

Associate's degree preferred.

Bachelor's degree preferred.

HARP Training/Facilitator

Communication - Ability to communicate with patients, visitors and coworkers

The ideal candidate for this position will be a self-starter who is highly curious and adept at utilizing various computer software packages and able to provide user support and education for the same leadership and staff teams. Strong commitment to customer care.

The manager should also be a strong presenter, facilitator, and verbal and written communicator, able to empathize with different audiences and create clear, compelling communications.

Advanced ability/Skill with Microsoft 365 (Teams, Outlook, Excel, Powerpoint)