Inside Sales Rep - Service Contracts

Mindray, founded in 1991, is a leading global developer, manufacturer, and supplier of medical devices whose mission is to deliver high-quality, richly featured medical products making healthcare more accessible and affordable around the world.

With North America headquarters located in Mahwah, NJ, and 42 international subsidiaries with branch offices in 32 countries, Mindray has approximately 14,000 employees worldwide. Eight global R&D centers and an industry-leading investment of 10% of annual revenue into research and development further demonstrate Mindray's commitment to innovation and advancing technology in a global market.

To drive continued success in this exciting Medical Device field, we are seeking an Inside Sales Representative, Service Contracts to join our winning team.

This position reports to the Director of Service Operations & Tech Services at Mindray North America, a manufacturer of medical equipment. The position will be responsible for promoting and developing Service Sales in North America. The candidate is expected to be self-motivated, proactive, and result-oriented with a focus on customer satisfaction.

• Manage the service sales process. This will include warranty & contract expiration notice, prospecting, quote generation and contract negotiations
• Establish and maintain a strong rapport with our customers
• Achieve quarterly and annual revenue targets while value-selling our offerings
• Work with field sales and option sales specialist to develop account and market strategies
• Assist Marketing in the development of service promotional material

• Negotiate contract and option pricing with customers and C-level management
• Explain contract T&Cs to customers and legal representatives
• Manage customer courtesies as needed to close business and maintain customer relations

• 5+ years of inside or service sales experience.
• A team-oriented individual with exceptional communication and organizational skills.
• Sales professional with "hunter" capabilities with a passion for success and experience developing consultative relationship.
• Strong ultrasound clinical knowledge.
• Good understanding of customer service with strong interpersonal skills.

• Light lifting < 20 pounds
• Light travel on occasion to customer sites and sales meetings

Mindray North America is an Equal Opportunity Employer M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, or any other legally protected status and will not be harassed or discriminated against.

Mindray North America offers an attractive compensation and benefits package plus an exciting professional environment.

We thank all interested applicants, however, only those who meet our requirements will be contacted.