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Director, Facilities Management

JLL
United States, New York, New York
148 West 37th Street (Show on map)
Feb 11, 2025
Scope:

# of sites: 30-35
Size of Portfolio: 2.0 million to 2.5 million square feet
Budget: $18-20 million annually

The Position:
Must be a strong people manager as role will oversee 12-15 direct reports and a staff of 18-20 team members while working closely with client Hub Leads/facility managers/engineering managers.
Strong technical background
Must have minimum of 5 years maintenance and operations leadership experience.
Demonstrated track record in growing/developing raw talent.
Strong interpersonal and communication skills
Committed to diversity and inclusion.
Must be fluent in English.
Responsibilities:
Provide operational leadership via direct reports including Assistant Facility Managers and Facility Coordinators in the administration of operations and maintenance programs for all corporate offices within the portfolio.
Leverage data driven insights to continuously improve operational efficiencies.
Identify and implement JLL best practices where applicable.
Must lead by example and set craft labor "safety first" work environment and culture.
Comply with all JLL policies, including but not limited to ethics and business practices.
Responsible for working with client Hub Leads, client Facility Managers, client engineering managers and the account HSE, Finance, Performance, Global PMO and Sourcing directors on the selection and monitoring of contractors for all in scope services.
Set direction and work with client to ensure compliant and efficient operational processes as implemented by the account's leadership team in performing work within the corporate offices. This includes contractor training, review, and adherence to service level agreements, and working through change control processes.
Other duties as assigned.
Skills:
Client Relations
Strong IFM operational budgeting
Read and understand technical documents, drawings, specifications, etc.
Contract Administration
Preventive Maintenance
Asset tagging
Understanding of Quality Assurance, change control and regulatory audits.
Operational Client GL Accounting
Business Continuity and Emergency Procedures
Use of Corrigo to assign and monitor work.
Personal Skills:
Able to work in a fast-paced environment with a sense of urgency.
Leadership presence
Ability to lead and motivate others.
Excellent oral and written communication skills
Good client relationship management skills
Customer focused attitude
Focused on continuous learning
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