Senior Key Account Manager

nLIGHT, Inc.

paid time off, paid holidays, tuition assistance, 401(k)

United States, Washington, Camas

Apr 30, 2025

Description

Who We Are

At nLIGHT, we are constantly on the cutting-edge of laser technology in a massively growing market. We are a leading provider of high-power semiconductors and fiber lasers for industrial, microfabrication, and aerospace & defense applications, to name a few. Our lasers are changing not only the way things are made, but also changing the things that can be made.

Headquartered in Camas, Washington, nLIGHT is a publicly listed company (NASDAQ: LASR).

Summary

This position is a dynamic, growth-oriented opportunity to participate in the rapidly evolving, technology-oriented market of high-powered laser diodes. We are looking for a highly motivated sales professional who is eager to bridge across all facets of a leading high technology company to support our key diode customers. Additionally, this position will interact regularly with senior and executive management.

Functions

Lead and grow key sales accounts, as measured by customer satisfaction indicators, market share, revenue, and profit.
Employ best-in-class large account management practices, managing relationships, tactical and strategic initiatives through customer, Distributor and internal meetings.
Lead cross functional account teams to qualify new opportunities, to mature opportunities through sales funnel, and execute on won business
Partner with Product Management to define roadmap, technical specifications based on industry vision, customer needs, market trends, and technological advances.
Drive effective forecasting, pricing, specification documentation, supply agreement, & post sales support.
Drive account business reviews at executive level communication, KPIs, dashboard
Identify and manage risks - escalate issues, establish mitigation actions, and drive to resolution to protect our customer's and business interests
Participate in trade shows, conferences, and other industry events

Qualifications

BS in Engineering, Physics, Chemistry, Material Science or exceptional industrial experience in closely related technologies. Advanced technical/ business degrees preferred.
6+ years in technical roles (development, process, product, quality engineering) required, preferably related to semiconductors or similar high precision technologies.
5+ years of customer facing account or sales experience with progressive responsibilities.
Excellent communication and situational skills with our global and diverse customer base
Proficient at aligning technical needs of customers with nLIGHT functional capabilities to comprehensively support delivering Quality and robust solutions
Strong critical thinker, proficient problem solving skills using structured methodologies (e.g. 8D)
Strong passion for product experience enabling succinct communication between our highly technical customers & internal teams
Experience using ERP and/or CRM systems, data analytics
Ability to lead in matrix organization with assertive management skills
Support sales related business process continuous improvement, and ISO compliance
Prior experience in developing and manufacturing volume high precision hardware or knowledge of DFM, six sigma, lean a bonus
Ability to travel domestically and internationally, estimated < 20%

nLIGHT is proud to offer comprehensive COMPENSATION AND BENEFITS:

Pay rate is based on qualifications:

Key Account Manager: $120,000 - $150,000 annual base salary
Senior Key Account Manager: $135,000 - $165,000 annual base salary

Other Compensation and Benefits

Target Cash Bonus of 6% - 8% of earned wages
Eligible for Restricted Stock Unit grants
4 weeks of Paid Time Off per year
10 paid Holidays
Eligible for health benefits on the 1st day of the month after your start date
Medical, Dental and Vision Benefits, including prescription and orthodontia with employee-paid premiums as low as $40.00 per pay period
Flexible Spending and Health Savings Accounts
Employee Stock Purchase Plan
401(k) with company match and immediate vesting
Company paid Short-Term and Long-Term Disability, and Life & AD&D Insurance
Employee Assistance Program
Aflac Supplemental Insurance
Paid Bereavement Leave and Jury Duty
Tuition Assistance Program
Pet Insurance

nLIGHT is subject to US Export Control regulations. To qualify for this position, you must be a US Person (that is, a US citizen, lawful permanent resident, or protected individual granted asylum or refugee status).

Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or age. For more information about our commitment to equal employment opportunity, please see this government poster: Know Your Rights: Workplace Discrimination is Illegal . If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Human Resources at (360) 566-4460 or [emailprotected] .

E-Verify Participation:
nLIGHT participates in the E-Verify program. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.

For more information, please review the following notices:

E-Verify Participation Poster

Right to Work Poster