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Sourcing Operations Analyst (Hybrid)

First Citizens Bank
United States, North Carolina, Raleigh
100 East Tryon Road (Show on map)
Feb 06, 2025
Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.

This position performs advanced data analysis to identify factors that affect business profitability, growth, and efficiency. Assesses current practices, collects information and industry trends, and creates specifications to support business operations. Determines improvements or solutions to address identified issues. Prepares technical reports by examining and summarizing data. May occasionally guide less experienced analysts or assist in development of process enhancements.


Responsibilities

  • Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
  • Contract Review - Reviews contract metadata for inconsistencies and completeness, identifies contract process gaps and improvements leveraging root-cause analysis
  • Operational Support - Provides daily support for business operations by responding to inquiries, identifying issues, and working to improve standard practices. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
  • Identifying Objectives - Determines overall business needs through analysis and reporting. Suggests strategies to achieve company and department goals. Assists in creating specifications, project plans, or other forms of documentation to communicate business initiatives to wider work group.
  • Reporting - Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement.

Qualifications

Bachelor's Degree and 3 years of experience in System Support or Analytics OR High School Diploma or GED and 7 years of experience in System Support or Analytics

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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