North American Sales Leader, Solutions & Services - Global Accounts

Job Summary:

The North American Sales Leader, Solutions & Services Executive - Global Accounts plays a critical role in the Lenovo Solutions and Services Group (SSG) by setting the strategic direction and sales vision for the region. This position is responsible for driving accelerated growth across the entire client and enterprise solutions, services, and software portfolio for North America.

Solutions and Services Group (SSG) Explained:

Lenovo Solutions and Services Group (SSG) brings together all of Lenovo's IT solutions and services across PC, infrastructure, and smart verticals, including attached services, managed services, and as-a-Service offerings, into one dedicated organization. By providing a truly global solution that offers everything from pocket to cloud via a single contract under the TruScale brand, we're empowering our customers to transform their vision into value.

Major Responsibilities

• Leadership: Leads and influences the organization, establishes credibility, inspires and motivates employees to outperform against targets.
• Talent/Organization Development: Builds high-performance teams, attracts, develops and retains top talent to achieve strategic growth.
• Customer Experience: Understands and meets customer needs, fosters strong customer relationships, and exceeds customer expectations with a focus on customer outcomes while balancing business objectives.
• Vision and Strategy Implementation: Aligns organization goals with vision and strategy, maintains awareness of ever-changing business conditions that require adjustments to corporate direction over time.
• Continuous Improvement: Influences, energizes, develops and drives change through exceptional written and verbal communication skills. Champions understanding and focused efforts around continuous improvement methodologies.
• Market Analysis and Go-to-Market Strategy: Develops a clear and deep understanding of market conditions, customer requirements, and competitor solutions. Identifies ways to differentiate, address unmet needs, and disrupt with intent. Builds the Go-to-Market strategies.
• Strategic Partnerships: Actively seeks and develops long-term and strategic software and service partner relationships as needed to enhance Lenovo service offerings.

Skills and Experience

Basic:

• IT Technology and/or Services Experience: Extensive experience in IT technology and/or services at a company well-known for being an industry leader in services and customer satisfaction.
• Sales Leadership Experience: North America or Global sales leadership experience, including managing both leaders and individual contributors.
• Bachelor's degree in relevant field or equivalent professional work experience.

Preferred:

• IaaS, DaaS, SaaS, XaaS, EaaS - Everything aaS - as-a-Service experience
• IT Technology and/or Services Experience: 10+ years of experience in IT technology and/or services at a company well-known for being an industry leader in services and customer satisfaction.
• Sales Leadership Experience: 5+ years of NA or global sales leadership experience, including managing leaders and individual contributors.
• Education: Bachelor's degree required, Master's degree a plus.
• Travel: Willing to travel >50% of the time, engaging the market, customers, partners, and global teams.