Operations Manager - Cargo (CLT)

Operations Manager

Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services.

Our employees receive the following, based on position and eligibility requirements:

* Insurance - health, dental and life

* 401(k) retirement plan with company match

* Employee Assistance Program

* Employee discounts

* Competitive wages

* Flexible schedule

* Advancement opportunities

* On the job training

* $300 referral bonuses - unlimited

* DailyPay

Position Overview:

As the Operations Manager, you will oversee operational activities at assigned station. To include hiring and training employees and managing quality assurance programs, strategizing process improvements to ensure everyone completes their tasks on schedule.

Essential Duties and Responsibilities (Including but not limited to):

* Manage all aspects of the daily operations as well as provide leadership and coaching to increase overall safety, performance, maintenance, flight operations, facility requirements and customer service;

* Assist the General Manager/Station Manager with station audits, provide information needed for airline reports, and handle all airline and FAA questions/concerns as required;

* Develop and expand working relationships and communications with Airport Authority and existing customer base;

* Communicate regularly on airline manual updates to provide information to employees and coordinate with the General Manager on investigations of any security issues, accident reviews and be a part of the review and recommendation process for safety measures taken to prevent further occurrences;

* Monitor maintenance on all material handling equipment and provide safety training for all base employees;

Required Skills and Experience:

* BA/BS in related field of study required;

* Equivalent combination of education and personal experience considered;

* Successful completion of required background and clearance requirements;

* Must have 5 years manager experience handling large ramp operations and demonstrated ability to manage budgets;

* AOSSP/MSP, FAA/TSA, dangerous goods, Air carrier Hazmat, SIDA, and Equipment Certification;

* A broad range of airline operational experience including but not limited to customer service, operations, maintenance, flight operations, facility requirements, airport management and safety/regulatory requirements;

* Knowledge of regulatory and airline policies, warehouse procedures, operating station equipment, and aircraft handling procedures;

* Excellent time management;

* Basic understanding of accounting management principles;

* Knowledge of converting kilos and pounds, tariff book usage and rate application;

* Intermediate computer skills with working knowledge of Microsoft Office (Outlook, Word, PowerPoint and Excel);

* A valid driver's license is required for this position;

* Ability to obtain and maintain security clearances required by Local and Federal Regulatory Authorities.

Work Environment:

* Office environment with the potential of remaining seated for extended periods of time;

* Continuous use of a computer, keyboard, and mouse;

* Warehouse - physically strenuous, prolonged periods of time standing with exposure to noise (may be excessive at times), safe but potentially unpleasant odors, varying temperatures and humidity, in and around heavy moving equipment;

* Outdoor - prolonged periods of time standing with exposure to prevalent weather, dust, dirt, fuel, fumes and noise, in or around heavy equipment and moving vehicles;

Physical Demands:

* Must be able to use hands to handle or feel objects, tools or controls; reach with hands and arms, speak and hear efficiently;

* Prolonged periods of sitting, standing, walking, bending, stooping, pushing and pulling;

* Must be able to lift up to 25 pounds at times.

* May be exposed to hazards inherent in airport operations, including noise, vehicles, equipment, and weather, all of which are well-managed with a high level of training, personal protective equipment, and safety procedures.