Grow with us
Location Expectations: This is a remote opportunity within the Southeast Territory, preferably Charlotte, NC, but would consider other markets between Atlanta and Washington DC. The candidate must currently reside in respective region.
About This Opportunity:
- This role is expected to work remote but will require travel to meet with Partners in their offices.
- The salary below refers to the 50%, that is base and there is a 50% commission paid based on sales/goal achievement.
- Cradlepoint Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position.
As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross sale and up opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.
What Will You Do?
- Serve as the strategic lead for high value named accounts, ensuring long-term client satisfaction and partnership growth.
- Develop a strong pipeline and reach quarterly / annual sales and revenue targets.
- Create and support the execution of strategic account plans that focus on mutual-success and customer value.
- Drive new business development by researching, qualifying, contacting, presenting, and closing new clients.
Join our Team
What Will You Do? (Continued)
- Continuously develop relationships with priority customer stakeholders, understand their key business issues, and recommend ways to deliver value.
- Identify and complete upsell and expansion opportunities within existing accounts and the broader market by proactively introducing solutions to new stakeholders and prospects.
- Maintain and manage a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
- Communicate customer activity, opportunity status, renewal status, and strategic plan progress to management.
- Coordinate the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers' expectations.
- Development and maintenance of the company's image and reputation in the marketplace.
- Utilize CRM for all aspects of account management: lead generation and contact, accounts set up to complete order cycles.
- Participate in continuing education related to the business of the company.
- Maintain adherence to all policies and procedures.
Job Description
Minimum Qualifications:
- Eight (8+) years proven sales experience in outside sales of which three (3+) years in strategic account management and/or sales management.
- History of success maintaining and developing key relationships.
- Ability to understand where potential exists in assigned accounts and can recognize and create opportunities
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
- Strong negotiation and problem-solving skills.
- Proficiency with Salesforce software and Microsoft Office.
- Relevant and strong experience and knowledge of the Networking and Wireless market.
- Expertise in implementing and successfully driving an indirect channel sales model in addition to direct sales.
- A passion for winning with a strong aptitude for business strategy and excellent collaboration skills.
- Can deliver a clear and compelling value proposition to customers/partners.
Bonus Points
- A bachelor's degree supported by five (8+) years of real sales experience.
- Confident self-starter with integrity and accountability; an exemplary track record of consistent achievement in a large hardware / software company.
Application Deadline: 2/21/2025
Why join Ericsson?
At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || North Carolina Remote
Job details: Account Manager
Compensation and Benefits at Ericsson
At Ericsson Enterprise Wireless Solutions, we know that our people are the key to our success. We offer a competitive compensation and benefits package to help with your individual needs and goals.
Your Pay
The salary range for this position is listed below. The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
* $154,000 - $231,000
Your Health
Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.
Your Time
Your work-life balance is important to us. New employees are provided up to 40 days of paid time off per year, including 15 days of accrued annual vacation, 3 personal days, 7 paid holidays, 4 floating holidays, 10 sick days, and 1 volunteer day. Please note paid time off is pro-rated based on the employee's start date.
Additional Benefits
Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, Talkspace mobile therapy, and volunteer paid time off.
Ericsson
paid time off, paid holidays, sick time, 401(k)
Jan 22, 2025