Clinical Education Specialist - Surestep

Headquartered in South Bend, Indiana, Surestep fabricates, markets, and sells a comprehensive line of custom orthotic devices that benefit children with mobility challenges. The company's mission "to enrich and transform lives through compassionate service and innovation" is what drives the passion to continue to develop high-quality, innovative products that result in exceptional patient outcomes. Each Surestep team member is an important part of this life-changing process. Founded in 2000, Surestep custom devices are sold through its vast network of O&P partners throughout the United States and in more than 30 countries. South Bend is located just 40 minutes southeast of Lake Michigan and 90 minutes east of Chicago. Ranked No. 4 by Forbes Magazine, "Best Places to Live in America and Most Affordable Cities" edition, South Bend is also home to the beautiful and historic University of Notre Dame, where people can enjoy top-level sporting and entertainment events close to home.

Surestep is seeking a dynamic candidate to serve as an Education Specialist with a comprehensive understanding of pediatric orthotics. The company is dedicated to achieving its vision and mission of education excellence within the pediatric orthotic industry. The Education Specialist will be performing all duties related to delivering Surestep product and clinical education, including the development of new courses, course revisions, and practitioner continuing educational training/support. This position will require frequent travel to conduct education seminars, speaking engagements, trade shows, or additional travel to HQ for conferences or workshops needed to collaborate on Marketing and Educational initiatives. Relocation is not required.

Continually develop and deliver educational courses, in coordination with Surestep Education team. Courses to be delivered in a variety of mediums: live webinars, on demand online, national conferences, universities, or live in-services.
• Ensure that required components of education programs meet the accreditation standards and correspond to the continuing education mission of the organization.
• Maintain awareness of educational best practices, trends, and new potential in educational technology, as well as progressive strategies for education within the O&P industry.
• Assists with the process of systematic review and evaluation of the success of the educational programs and overall educational model, including the development and monitoring of outcomes and plans of action for improvement based on the assessment of those outcomes and plans.
• Represent the interests of Surestep in regional and state meetings and serve as liaison to industry partners and organization for work on collaborative projects.
• Other duties and responsibilities as assigned.

• Bachelor's or Master's degree in Orthotic and Prosthetics or related field. Certified Orthotist/Certified Prosthetist Orthotist credentials preferred.
• Licensed Physical Therapist and a combination of experience, and education commensurate with essential duties of the position may also be considered.
• Minimum of 5 years of related experience.
• Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.

• Broad understanding of learning management systems.
• Expected to have extensive knowledge of delivery methods, including both virtual and in-person delivery.
• Extensive knowledge of Microsoft PowerPoint and related programs like WebEx.
• Technical knowledge to trouble-shoot computer, projectors, and additional equipment while working independently on the road.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple projects and be self-directed as well as team oriented.
• Energetic and creative with high ethical standards.
• Appropriate professional image to serve as a representative of Surestep.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Pay range of $89,100.00 - $115,000.00 salary range + bonus + benefits. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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