Catering + Clubs Manager | T-Mobile Arena

Compass Group
life insurance, paid time off, flex time, retirement plan
United States, Nevada, Las Vegas
3780 Las Vegas Boulevard South (Show on map)
Jan 15, 2025
Levy Sector Salary: $60,000 - $65,000 Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary As the Catering + Clubs Manager, you will be responsible for managing the daily operations of all catering functions, coordinating all function activities with the catering sales and culinary teams, overseeing catering equipment maintenance and inventory, ensuring our guests are provided with excellent service and our team members are upholding Levy's hospitality standards. Key Responsibilities: * Maintain positive guest relationships by obtaining regular feedback through table visits and executing show quality standards * Train and convey brand clarity through the menu, wine, and beverage knowledge * Respond and assist in any departmental guest service issues * Execute all menus, promotions and programs as outlined by the Director of Operations/Department Head in accordance with Levy standards * Ensure all catering services exceed guest expectations * Successfully present Levy catering services to guests in a manner that exceeds guest expectations and profitability * Communicate client's needs through timely and detailed written and verbal communications to ensure internal understanding / compliance and external guest's expectation of services * Have location specific food and wine knowledge * Have strong attention to detail * Ensure show quality standards are maintained at all times * Build and maintain strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members * Regularly obtain feedback from clients and guests to improve operations * Develop and execute strategic research programs and plans in accordance with Core Signatures * Thoroughly and accurately use applicable Levy systems (Purchasing Systems, Point-of-sale, WFM, eReserve and more) * Achieve assigned budget goals * Execute inventory control * Ensure all function setups and breakdowns are executed correctly, efficiently, and expeditiously * Employ good safety and sanitation practices * Follow and enforce responsible alcohol service policies * Execute required daily reporting in a timely manner * Complete required department reports and compile information at month end closing * Ensure team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook * Assure the continual process of revenue development * Assure the complete billing for client services and receipt of payments in accordance with Levy standards * Use all performance management tools to provide guidance and feedback to team * Promote a cooperative work climate, maximizing productivity and morale * Conduct regular scheduled meetings to ensure lines of communication are open between management and team members * Interview, hire, train and develop team members according to Levy guidelines * Display a positive attitude towards team members Job Requirements: * 3+ years of experience in a food and beverage operational position * Bachelor's degree in hospitality management is preferred * High level of computer literacy * Passion for hospitality, food, and retail * Excellent interpersonal and stakeholder management skills Curious about Life at Levy? Check it out: Levy Culture Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Plan Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.