Technical Project Senior Manager

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

This position will present data insights to a diverse cross section of the company from executive leaders to frontline employees. This position will be responsible for designing and implementing reporting packages measuring Campaign Effectiveness, Offer Engagement, Channel Productivity and Engagement, and driving enhancements to VZEngage. Provide insights to optimize campaigns aligned to Verizon's marketing growth and retention strategies. Improve targeting and audiencing by leveraging analytics, partnering closely with Marketing, Finance and Channel reporting team. This position supports the collaboration with the offer, operations, sales channel while leading the reporting teams. In this role, you will manage a small team that manages all reporting activities related to campaign development and deployment and after action reviews.

Responsibilities include:

• Maintaining and developing VZEngage.

• Quality check new and existing dashboards, and supporting periodic reporting.

• Providing data insights in focus areas to optimize campaign performance and channel effectiveness.

• Leading special projects driving systems enhancements to VZEngage.

• Working cross-functionally with Offer teams, Operations, Sales, IT, Communication Managers, and Legal.

• Working with IT to enhance reporting when necessary to include hold out groups to measure incrementality.

• Enabling creative optimization and testing.

• Presenting and selling performance improvement strategies to sales channels and leadership.

• Integrating multiple systems to increase performance, efficiency and personalization.

• Reviewing with and providing updates to key stakeholders regarding campaign strategy, performance and optimization that has been and/or will be implemented, and the associated gains.

You're great at bringing people together from different functions to work towards a common goal. Driving projects forwards gives you a lot of satisfaction, whatever the obstacles you encounter on the way in a rapidly changing environment. You enjoy facilitating and are an excellent communicator, helping everyone to perform at their best.

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Six or more years of relevant work experience.

• Experience in analytics, strategic marketing, financial planning, or financial analysis.

• Experience in technical project management or related disciplines.

Even better if you have one or more of the following:

• Bachelor degree in a technical field (eg. engineering, computer science, mathematics, economics).

• Leadership experience.

• Experience working with big data sets and relational databases.

• Presentation experience with executive leadership.

• High proficiency with Microsoft Office and G Suite.

• Value Based Marketing / CRM experience.

• Familiarity with base management and lifecycle engagement tactics, techniques and practices.

• Adobe Campaign experience.

• SQL/Teradata / Google Big Query / Google Cloud Platform.

• Demonstrated experience in solution design, development and technical consulting through tight collaboration between business and IT teams.

• Tableau experience.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.