Senior Data Center Inventory & Asset Technician
 Microsoft | |
 United States, Georgia, Atlanta | |
 Jan 10, 2025 | |
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OverviewAs a Microsoft Senior Data Center Inventory & Asset Technician (DIAT), you will prioritize and assign ticketed work to technicians on the team, provide guidance on inbound/outbound logistics tasks, and ensure that inventory balances are accurate. This opportunity will allow you to demonstrate your expertise in standard processes and procedures for Inventory & Asset Management and develop skills around mentorship of peer technicians accelerating your career growth in the process. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesYou will train your team to safely move racks, ensure they are in compliance with heavy-lifting equipment requirements, and enforce other safety standards. You'll also assign out ticketed work, and use knowledge and technical skills to resolve escalations and remove roadblocks.You will direct the flow of packages from preparation to shipment, as well as provide technical support and guidance to teams responsible for incoming/outgoing deliveries. You'll also ensure teams keep an accurate inventory balance.You will maintain a strong stakeholder focus to improve quality and ensure customers receive a high return on investment. You'll also focus on optimizing resources as you seek out information about the underlying needs of customers.You will ensure teams process failed vendor hardware devices as needed, and act as the Subject Matter Expert for the warranty process. You'll also manage the schedule of data-bearing device destruction, ensure your team is following all necessary procedures, and perform destruction as necessary.You will learn about different suppliers and when to engage them, execute purchase orders and contracts, and help senior leadership with escalated procurement issues. You'll also improve existing workstream processes, services, and solutions.Embody our culture and values. | |