Strategic Programs Director - Data Analytics Office

Build the future of the AI Data Cloud. Join the Snowflake team.

The Principal Program Manager, Data & Analytics Office will play a pivotal role in shaping and driving the strategic direction, operational efficiency, and scalability of the Data & Analytics organization at Snowflake. This leader will be responsible for executing high-impact cross-functional programs, establishing governance frameworks, and embedding change management practices to ensure data consistency, reliability, and alignment across the enterprise.

As a key influencer within the organization, this role will drive harmonization of data practices, enforce metrics alignment, and ensure the Data & Analytics team operates as a unified, high-performing function. This highly collaborative position interfaces across diverse data teams and business units, making it ideal for someone with a strong strategic mindset and operational execution skills.

Key Responsibilities

Lead Strategic Programs and Change Management

• Oversee and optimize strategic programs across the Data & Analytics organization to enhance the influence and impact of data on business decisions. This includes:

  • Data Governance and Metrics Consistency: Implement governance models to drive consistency in metrics definitions, enforce change management practices around metric adjustments, and ensure alignment across teams.

  • Snow on Snow: Scale and optimize internal Snowflake-on-Snowflake programs for the data team to maximize the value of data in customer engagements and internal operations.

  • Documentation and Best Practices: Standardize reporting methodologies and BI tool usage for internal and external stakeholders, creating clear frameworks and documentation to promote transparency and accessibility.

  • Internal Customer Feedback: Oversee mechanisms such as NPS surveys, beta testing, and user studies to gather insights from GTM, Finance, and Data teams, fostering continuous improvement and engagement.

  • Hiring Consistency and Efficiency: Develop scalable, standardized hiring frameworks that promote consistency and operational excellence across all data teams.

  • Dependency Planning and Data Contracts: Own and manage inter-team dependencies by formalizing data SLAs and contracts, ensuring seamless collaboration across Data Engineering, Data Science, and Business teams.

  • Customer Zero: Drive initiatives for the Data & Analytics team to serve as early adopters ("Customer Zero") of Snowflake's internal products, facilitating feedback loops and product enhancements.

  • Training and Tool Standardization: Ensure uniform training and adoption of BI and analytics tools across the organization, fostering a consistent and repeatable data-driven culture.

Drive Operational Efficiency and Scalability

• Establish and refine operational cadences, processes, and governance frameworks to ensure programs are scalable and repeatable, minimizing reliance on ad-hoc execution.

• Develop change management protocols for new tool rollouts, metric changes, and process updates to ensure smooth transitions and minimize disruption.

• Implement KPIs to measure program effectiveness, track operational maturity, and identify areas for continuous improvement.

• Serve as a strategic advisor to senior data leaders, providing insights and frameworks that enhance organizational efficiency and accountability.

Foster Collaboration and Alignment

• Partner with cross-functional teams, including Data Engineering, Product, Marketing, and GTM, to align data initiatives with broader company objectives and ensure cohesive program execution.

• Facilitate cross-team workshops, drive consensus on data and analytics priorities, and establish forums for ongoing knowledge sharing.

• Lead communication efforts to ensure program goals, milestones, and impact metrics are clearly articulated and well-understood by stakeholders at all levels.

About You

• 10+ years of experience in program management, data operations, or related fields within a technology or data-driven organization.

• Demonstrated experience implementing data governance, metric standardization, and change management practices at scale.

• Strong organizational and project management skills, with the ability to manage complex programs and drive alignment across multiple stakeholders.

• Exceptional analytical and problem-solving abilities, with a results-driven approach to program execution.

• Excellent communication and interpersonal skills, capable of influencing leaders and fostering collaboration across teams.

• Passion for building scalable processes, embedding governance models, and promoting operational excellence.

• Familiarity with data analytics, engineering workflows, and BI tools is preferred.

• Experience working in high-growth environments with dynamic and evolving data needs is a plus.

Every Snowflake employee is expected to follow the company's confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company's data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

The following represents the expected range of compensation for this role:

• The estimated base salary range for this role is .
• Additionally, this role is eligible to participate in Snowflake's bonus and equity plan.

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits.

Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?