MATERNAL CHILD CARE NAVIGATOR

The final salary and offer components are subject to additional approvals based on Cook County Health (CCH) policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at CCH. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

SHIFT:

MONDAY - FRIDAY: 8:00AM - 4:00PM

SATURDAY: 8:00 AM - 4:00 PM

LOCATION: JOHN H. STROGER HOSPITAL

JOB SUMMARY

The Maternal Child Care Navigator works under the supervision of the Clinic Manager to support the provision of prenatal care pediatric care for patient in Ambulatory Community Health Network (ACHN) clinics. The Maternal Child Care Navigator helps the patient navigate the health care delivery system to successfully interface with prenatal care, pediatric care, and in labor and delivery of John H. Stroger, Jr. Hospital.

Typical Duties

• Enrolls patients in prenatal care, pediatric care, and Stroger Hospital Labor & Delivery.
• Tracks and ensures patients are compliant with prenatal and well child visits.
• Introduces patients to prenatal and pediatric program and Stroger Hospital Labor & Delivery
• Represents CCH at community events to raise awareness of prenatal and pediatric care as well as Stroger Hospital Labor & Delivery.
• Outreaches and creates referral linkages with community organizations, churches, schools, etc. to promote and refer patients into our prenatal, pediatric, and Stroger Hospital Labor & Delivery.
• Completes health risk screening assessments by asking the patient questions and documenting the response.
• Performs supportive tasks for patients such as scheduling appointments, referrals to community based resources and directions on how to access services and care, follows up with the patient to close gaps in care.
• Works under direction of Clinic Manager to link patients to appropriate programs supporting pre and post care.
• Supports efforts to locate patients. This may include calling Medical Homes, pharmacies, driving by last known address to place outreach materials, conduct online search using white pages, contacting healthcare providers for updated demographic information, etc.
• Calls patient discharged from Labor & Delivery or hospital to assess patient status and to set-up follow-up post-partum appointment and well-baby care appointment in health center.
• Completes all education activities/training as required by state or accreditation standards.
• Provides education to patients on self-management techniques for chronic conditions.
• Documents all activities in the electronic medical record, expected delivery date logs, and other databases.
• Retrieves documentation from outside care organization such as history and physical, discharge summaries, and medication list to support effective transitions of care.
• Attends and participates in meetings, as needed.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• High School Diploma or GED (Must provide proof at time of Interview)
• Two (2) years of experience providing health education or supporting linkages to community based resources for a health care organization or community based social service agency (Must provide proof at time of Interview)
• One (1) year of experience scheduling appointments and/or conducting patient follow-up calls (Must provide proof at time of Interview)
• Must be able to travel throughout Cook County work sites and neighboring communities
• Intermediate proficiency with Microsoft Word and Excel (Testing may be administered)