Order Management Specialist (Revenue Accounting Team)

Hi there!
We are Semrush, a global IT company developing our own product - a platform for digital marketers. New stars are born here, so don't miss your chance.
This is our Order Management Specialist role for those who possess a strong sense for detail, analytical skills and are ready to combat discrepancies in financial records.

The Order Management Specialist plays a critical role in the company's success by ensuring orders are processed in a timely way and in accordance with the company's policies and processes. Key responsibilities include:

• Reviewing and verifying order information is complete and accurate prior to being processed in the company's billing and revenue systems
• Processing non-standard orders, including orders with non-standard billing schedules
• Communicating order issues, such as missing order information, to the sales team
• Tracking the status of orders throughout the order process and providing regular updates to the sales teams and other relevant stakeholders
• Recommending and executing process improvements
• Ensuring processed orders comply with the company SOX controls

• Ability to effectively prioritize and manage multiple activities
• Excellent organizational, verbal, and written communication skills
• Oracle, RevPro and Salesforce experience preferred
• Fluent verbal and written English

• Experience working in an Enterprise international company
• You share our common values: Trust, as we prefer to speak up and be our true selves; Sense of Ownership, as it's not worth wasting time on something you don't believe in; and enthusiasm for Constant Changes, as we are always looking to make things better

• This offer stands for the "hybrid" work format: some days, you work from the office, and some #wfh.
• Unlimited PTO
• Low cost medical, dental, and vision plans
• Life insurance
• Accidental death and dismemberment (AD&D) insurance
• Dependent Care Savings Accounts and Flexible Spending Accounts
• Health Saving Account
• Short-term and long-term Disability
• Employee Assistance Program
• Employee Resource Groups
• 401(k) plan
• Paid parental leave
• Relief Fund
• Travel coverage
• Corporate events
• Teambuilding
• Snacks, drinks at the office
• Gifts for employees

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing.

We've been developing our product for 16 years and have been awarded G2s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker.

10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development. The Semrush team is constantly growing.

Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don't 100% match all requirements, don't be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace.

We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws.

Our new colleague, we are waiting for you!