Technical Administrator - Media Content Vendor Platform

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We are seeking a skilled Technical Administrator to manage and optimize the cloud vendor platform for video and audio assets (Media Hub). This role involves ensuring system operations are efficient and resilient while taking ownership of the product offerings. The ideal candidate will work closely with users and strategic business partners to gather requirements, enhance functionalities, and drive product maturity.

Key Responsibilities:

• System Operations: Oversee the daily operations of the cloud vendor platform, ensuring optimal performance and availability.
• Product Ownership: Take ownership of the Media Hub product offerings, driving enhancements and updates based on user feedback and business needs.
• User Interaction: Engage directly with users and strategic business partners to understand their requirements, pain points, and suggestions for improvements.
• Vendor relationship: Oversee risk and compliance reviews, contract and budgeting, reporting
• Optimization and Resilience: Continuously monitor and assess the platform's performance, implementing necessary changes to enhance efficiency and resilience.
• Collaboration: Work closely with cross-functional teams, including developers, system engineers, and business stakeholders, to facilitate product improvements and resolve issues.
• Documentation: Maintain thorough documentation of system configurations, processes, and product changes.

• Bachelor's degree in computer science, Information Technology, or a related field.
• Proven experience in managing cloud platforms and system operations.
• Strong understanding of cloud technologies and best practices.
• Excellent problem-solving skills and ability to work in a fast-paced environment.
• Strong communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
• Experience with product management or ownership is a plus.

* Qualified candidates may be considered for other positions.

SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Join State Farm! - Check out our Enterprise Technology department!

As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.

We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!

Visit our Careers page for more information on our benefits, locations and the process of joining the State Farm team!

HYBRID: Qualified candidates (in or near hub locations listed below) should plan to spend time working from home and some time working in the office as part of our hybrid work environment.
HUB LOCATIONS: Dunwoody, GA; Richardson, TX; Tempe, AZ; or Bloomington, IL

Potential starting salary range: $ 95,800.00 - $148,000.00

Starting salary will be based on skills, background, and experience

High end of the range limited to applicants with significant relevant experience

Potential yearly incentive pay up to 15% of base salary

Competitive Benefits, including:

• 401k Plan
• Health Insurance
• Dental/Vision plans
• Life Insurance
• Paid Time Off
• Annual Merit Increases
• Tuition Reimbursement
• Health Initiatives
• For more details visit our benefits summary page

#LI-Hybrid

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