Energy Assistance Worker - Clearfield CAO (Seasonal)

Are you passionate about making a difference in the lives of those in need during the cold winter months? The Department of Human Services (DHS) is currently seeking a seasonal Energy Assistance Worker for our Clearfield County Assistance Office. In this important role, you will help Pennsylvanians receive the benefits for which they qualify through the Low-Income Home Energy Assistance Program (LIHEAP). Join our dedicated team and help ensure residents stay warm and safe this winter. Make a lasting impact on your community-apply now!

In this position, you will be responsible for processing initial benefit applications and CRISIS applications for the Low-Income Home Energy Assistance Program (LIHEAP). This is a full-time, seasonal position, typically lasting 6 to 8 months during the fall and winter seasons, designed to support clients applying for heating assistance. After receiving on-the-job training, your tasks will include interviewing clients, coordinating with heating vendors, and reviewing and completing applications to recommend the approval or denial of benefits in line with federal and state regulations. The majority of the work involves data entry and application processing. Your tasks will be performed under the close supervision of an Income Maintenance Casework Supervisor, who will review your work for accuracy, completeness, and compliance with program guidelines.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time, seasonal employment, 37.5 hours per week
• This is a non-permanent full-time seasonal position with the LIHEAP program.
• Seasonal employment runs from approximately October to April but employment may begin as early as September and last until June.
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
  • May change based on operational needs.
• Travel and overtime: As needed
• Work conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.

• Hourly rate: In some cases, the starting hourly rate may be non-negotiable.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of experience in general office work which included interviewing the public; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within Clearfield County. If no eligible candidates who live within Clearfield County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.