Supervisor, Campus Security Operations Center (CSOC)

Auburn

$42,890-$68,630

United States, Alabama, Auburn

1550 East Glenn Avenue (Show on map)

Dec 17, 2024

Position Details

Position Information

Requisition Number	S4096P
Home Org Name	Campus Safety and Security
Division Name	VP, Audit-Compliance-Privacy
Position Title	Supervisor, Campus Security Operations Center (CSOC)
Job Class Code	EE46
Appointment Status	Full-time
Part-time FTE
Limited Term	No
Limited Term Length
Job Summary	Auburn University's Campus Safety and Security department, under the VP for Audit-Compliance-Privacy, is seeking a Supervisor for the Campus Security Operations Center (CSOC). In this role, the CSOC Supervisor will provide proactive monitoring and rapid response to security threats, maintaining campus safety. Provides leadership within Campus Safety & Security by optimizing operations and enforcing compliance with safety standards. This role supports the university's educational mission by safeguarding the university and fostering a secure environment. Auburn University is more than just an institution; it's a vibrant community where real people come together to make a difference. Our commitment to students, employees, communities, and our world runs deep, and it's reflected in every corner of our campus and beyond. Life-Changing Impact: At Auburn, our work changes lives. Whether it's groundbreaking research, innovative teaching, administrative operations or community outreach, every effort contributes to positive change. We're not just clocking in; we're making a lasting difference in the lives of others. How We Support You: Auburn cares for its greatest assets-its employees. Generous benefits, educational opportunities, and a supportive work environment make it a place where you can thrive. From health insurance to retirement plans, we've got you covered. Learn more about how we support employees by visiting aub.ie/working-at-auburn Come and Stay: The median length of employment for an Auburn employee is 10 years. That's because Auburn invests in its people. We're not a revolving door; we're a family. The Auburn Family. We grow together, learn together, and build lasting relationships. A Place for Everyone: We are committed to fostering an environment where everyone feels valued and respected, and we celebrate our unique perspectives, backgrounds, and experiences. When you work at Auburn, you're a part of a rich tapestry of individuals who bring their authentic selves to the table to create a welcoming and engaging university community.
Essential Functions	Serves as the primary liaison for immediate university notifications by the City of Auburn Public Safety Department, coordinating the campus' initial response to incidents. This includes initiating emergency notifications, looking up information in support of police or fire investigation, submitting incident reports to Student Affairs or the Title IX Coordinator, opening severe weather shelters, managing after-hours flight notifications, and escalating incidents to leadership when appropriate. Oversees the continuous regular operations of the CSOC through CCTV, alarm systems, and other security technologies. Supervises CSOC in supporting response to security incidents and emergencies. Responsible for the initial execution of the AU ALERT emergency notification system, ensuring timely and accurate dissemination of emergency information to the campus community. Additionally, notifies members of the leadership team, as specified in CSOC protocols, about incidents deemed critical to the safety of the campus. Ensures the operational integrity and maintenance of all CSOC security systems and equipment. Identifies and rectifies system issues to maintain functionality and security. Promptly reports any issues that cannot be quickly rectified. Assists in the creation and updating of security procedures and protocols, incorporating best practices to enhance campus safety and security operations. Maintains accurate records of security incidents, system maintenance, and operational effectiveness. Generates reports for administrative review and action. Provides input into campus safety and security awareness training based on incidents handled by the CSOC. While on shift, oversees the activities of the Campus Security Operations Center (CSOC). May provide training, support, and input into performance evaluations for CSOC Specialists. Ensures team adherence to security protocols and high-performance standards.

Minimum Qualifications

High school diploma or equivalent and 8 years of experience in Security Operations, Emergency Response, Crisis Management, or Security Compliance, preferably in Higher Education.
OR
Bachelor's degree in Criminal Justice, Security Management, or related field and 2 years of experience in Security Operations, Emergency Response, Crisis Management, or Security Compliance, preferably in Higher Education.

Minimum Skills, License, and Certifications

Minimum Skills and Abilities	Knowledge of Security operations, emergency responses, and crisis management. Strong organizational skills, ability to lead others in emergency response. Ability to manage multiple projects simultaneously.
Minimum Technology Skills	Familiarity with monitoring security cameras, intrusion/duress alarms, security systems, and protocols.
Minimum License and Certifications

Desired Qualifications

Desired Qualifications

Posting Detail Information

Salary Range	$42,890-$68,630
Job Category	Other
Working Hours if Non-Traditional
City position is located in:	Auburn
State position is located:	Alabama
List any hazardous conditions or physical demands required by this position
Posting Date	12/17/2024
Closing Date	01/13/2025
EEO Statement	AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Affirmative Action/Equal Employment Opportunity (AA/ EEO) strives to ensure an inclusive and equitable working, living, and learning environment for members of the Auburn University community. Please visit their website to learn more.
Special Instructions to Applicants
Quick Link for Internal Postings	https://www.auemployment.com/postings/49846