Renewal Planner (Onsite)

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Position Overview

Responsible for creating route plans for branches within the assigned region. Supports branches through analysis of plan efficiency, resource availability, and territory plan optimization.

Job Responsibilities

* Creates route plans using work order data and route analysis software.

* Communicates routes within assigned territory to service personnel.

* Summarizes and reviews plans daily with the Service Planning Supervisor.

* Creates summary reports daily and provides them to the supervisor.

* Responds to all open customer follow-up requests and provides proper resolution

* Performs other duties as assigned.

Job Requirements

* High school diploma or (GED) or equivalent combination of education and/or experience in the service industry

* 1-2 years of related experience as dispatcher and/or customer service agent

* Ability to read, analyze, and interpret general business documents, maintenance instructions, procedural manuals and/or government regulations

* Ability to manage multiple, repetitive tasks

* Basic understanding of internet, e-mail processes, software applications (such as MS Word, Excel and Google)

* Ability to utilize software to forecast customer demand and route capacity

* Ability to effectively interact with co-workers and the public

* Basic knowledge of the company's branch service department as it relates to resources, territory structure, advanced planning of recurring services and schedule availability for unplanned demand

* Basic knowledge of the company's operating system

* Proficient knowledge & skill in MS Excel & Google, Google Sheets.

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

* Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.

* Sitting for long periods of time while using office equipment such as computers, phones, etc.

* Fingering and Repetitive motions, such as movement of wrists, hands and fingers while picking, pinching, and typing during your normal working environment.

* Express or exchange ideas with others using spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in sounds in the environment.

Incumbent is required to have:

* Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

* Incumbent will be subject to:

* Inside working conditions: The change of building environment such as with or without air conditioning and heating.

Terminix companies are proud to be EOE.

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Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth

• Multiple avenues to grow your career

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

Know Your Rights - Workplace Discrimination is Illegal

Pay Transparency - Nondiscrimination Provision

California residents click here to review your privacy rights.

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