Medical Call Center Representative - Urgently Hiring

We are seeking dedicated and experienced candidates for a call center in a healthcare setting. These are temp-to-hire roles with opportunities for long-term employment. Successful candidates will have at least 1 year of experience in a medical call center environment, possess strong typing skills (40 WPM), and be familiar with medical terminology.

Bilingual candidates (English/Spanish) encouraged to apply.

• Provide exceptional customer service in a fast-paced healthcare call center environment.
• Manage and resolve inquiries from patients, clients, and healthcare providers.
• Use medical terminology effectively to assist with inquiries related to healthcare services.
• Maintain accurate and timely documentation of calls and cases in the system.
• Work collaboratively with team members and other departments to meet organizational goals