Dispatch Specialist

This position will provide support to the Transportation Department in coordination with customer, suppliers, drivers, and other Dot/DTI employees.

WHAT YOU'LL DO

• Provide excellent customer service to both internal and external customers
  
• Schedule appointments with customers via phone, email, or web-based formats
  
• Communicate with drivers on schedules and work assignments
  
• Work with multiple departments and manage a diverse and hectic workload
  
• Apply lean thinking and tools to identify and eliminate waste in all areas of the position

Role Specifics:

• Schedule: Full-time - Monday-Friday, 10-7pm
  
• Work Environment: Some exposure to garage / shop environment
  
• Utilize data analysis and interpretation
  

We Need You To Have:

• High school diploma or General Equivalency Degree
  
• Ability to think critically and make independent decisions
  
• Computer skills, including knowledge of Microsoft Office programs
  
• Ability to multi-task and work in a fast-paced environment
  

We'd Like You To Have:

• Logistics/Transportation experience
  
• Customer service experience
  
• Experience working in both team and independent settings
  
• Exceptional organizational and communication skills
  
• Meticulous attention to detail

What Can Dot Offer You?

As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture within the business. As a vital part of that family unit, we want to ensure you feel included and respected for any differing ideas. We appreciate those opinions and count on them to make us successful. In addition to an inclusive working environment, we will provide you with:

• Competitive pay
• Highly competitive benefits package
  
• Family-friendly work environment
  
• Ongoing training and development