Benefits Specialist

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Are you passionate about benefits administration and ensuring a seamless employee experience? Join our team at Ferrero as a Benefits Specialist, where you'll play a critical role in managing the company's Health & Welfare and 401(k) retirement plans across the US and Puerto Rico. You'll work closely with payroll, third-party administrators, and employees to ensure benefits processes run smoothly while leading impactful projects in compliance, reporting, and systems optimization.

• Health & Welfare Administration:
  
  
  
  • Oversee accurate employee benefits enrollments and manage projects such as benefit arrears and claim summaries for plans like Medical, HSA, and 401(k).
  • Troubleshoot and resolve benefit deduction and vendor edit errors, ensuring data accuracy and employee satisfaction.
  
  
  
  
• 401(k) Retirement Plans:
  
  
  
  • Manage plan administration and funding processes, ensuring compliance and timely issue resolution.
  
  
  
  
• Reporting and Compliance:
  
  
  
  • Deliver audits, ACA filings, and other cyclical reporting with actionable insights.
  
  
  
  
• Process Optimization:
  
  
  
  • Develop and refine SOPs for benefit funding and processes to enhance compliance and the employee experience.
  
  
  
  
• Systems Integration and Vendor Management:
  
  
  
  • Ensure seamless integration between payroll systems (UKG) and benefit administrators while recommending process improvements.
  
  
  
  
• Employee Support and Communication:
  
  
  
  • Handle inquiries, conduct orientations, and deliver benefit presentations to keep employees informed and supported.
  
  
  
  

• 5+ years in benefits administration (payroll experience is a plus).
• Familiarity with health and welfare plans, 401(k), and benefit systems.
• Experience with UKG systems preferred; Puerto Rico and Canada benefits knowledge is a bonus.
• Bachelor's Degree required.
• Strong understanding of IRS and ERISA regulations governing benefits.
• Analytical mindset with advanced Excel skills.
• Effective communication and project management abilities.
• Commitment to ethical practices and exceptional customer service.

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you'll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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