Marketing Specialist

Marketing Specialist

Irving, TX

Yardi is a global software company providing innovative
property management solutions and services in every real estate market. We are
focused on providing our customers with superior products and outstanding
customer service. We are passionate about technology and believe work should be
fulfilling and fun! We are committed to our customers, employees and the
communities where we live.

We are actively seeking highly motivated, enthusiastic team
players with an interest in marketing, a strong technical aptitude, skilled at
creative project management, and outstanding customer service skills to join
our RentCafe team as RentCafe Marketing Specialists (RCMS).

What you will do

• Develop and maintain strong client relationships,
  particularly focusing on their marketing strategies and website support
  needs.
• Deliver outstanding customer support via phone and email,
  addressing updates, changes, troubleshooting issues with RentCafe websites, and
  ensuring client satisfaction.
• Manage multiple creative projects by communicating assets
  required, key milestones and associated timelines, and providing best practice
  recommendations for marketing and website support.
• Setting clear expectations with clients surrounding creative
  project workflow, project milestone deadlines, and framework
  functionality.
• Provide exceptional consultation by listening to clients'
  business needs and offering strategic marketing solutions.
• Train clients in new product features, functionality, and
  best practices to ensure effective use of our products.
• Effectively troubleshoot website issues, demonstrating
  strong problem-solving skills, and providing thorough documentation for any
  escalated cases.
• Help with QA of marketing issues as they arise, ensuring
  accuracy and meticulous attention to detail.
• Demonstrate excellent time management skills and attention
  to detail, particularly during QA processes.
• Build rapport with clients, anticipate their business needs,
  and proactively provide marketing and website support solutions.
• Be an integral part of our outstanding team, collaborating
  closely with RentCafe Marketing Support team members across the United States
  and Canada.
• Maintain a friendly and cooperative communication style,
  fostering a collaborative work environment.

What you need to have

• Minimum 3 years of digital marketing experience.
• Bachelor's degree in Marketing, Communications, Graphic
  Design, Fine Arts, or related degree.
• Ability to learn quickly and understand multi-family
  marketing best practices.
• Strong ability to consult on best practices and manage
  client expectations effectively.
• Exemplary creative project management skills including time
  management and task prioritization.
• Experience with Excel and/or Google Sheets.
• Desire to contribute to the group's knowledge and growth,
  being a supportive and proactive team player.
• Knowledge of current website content management
  systems.
• Articulate written and verbal communication skills.
• Phenomenal customer service skills and desire to go the
  extra mile.
• Excellent attention to detail.
• Adherence of processes and defined best practices.
• Great people skills and the ability to be personable and
  professional.
• Flexibility, and the ability to manage changing priorities
  while still operating efficiently.
• Masterful organization skills.

What would be helpful to have

• Creative project management experience.
• Experience with Google Sheets.
• Graphic Design knowledge and experience.
• Adobe Suite experience.

What you get as a Yardi Employee

• A great place to work with fantastic people.
• Ability to learn new technology and develop
  professionally.
• Competitive compensation.
• Comprehensive benefits - Medical/dental, paid time off, sick
  time, paid holidays, 401(k), profit sharing, life insurance, and more!

At Yardi, we've created a team of over 9,000 employees in
over 40 locations around the globe dedicated to making great real estate
software products and fostering a collaborative work environment. Yardi
is a place where people with a wide variety of cultural and life experiences
come together to make a difference. Our corporate culture stresses integrity,
respect, trust, responsibility, and fun! Come join our growing team!

#YardiCareers #TeamYardi #hiring

All submissions for open
positions should be received through Yardi's applicant portal, accessed from
Yardi's corporate website.

EOE/Race/Gender/Disability/Vets

*sk

#LI-Hybrid