Unit Clinical Care Coordinator--Emergency Department, MWH PRN

Start the day excited to make a difference...end the day knowing you did. Come join our team.

Essential Functions & Responsibilities:

• Assesses ED patients' clinical presentation to identify admission appropriateness, working DRG and target length of stay; proactively communicates bed need to the Hub to facilitate admission flow.
• Communicates and coordinates patient admission and care activities with the Hub to facilitate system-wide planning; ensures timely patient placement, patient progression, and patient flow.
• Proactively identifies patients with repeated ED visits, 30-day readmissions, or unmet social/community needs; partners with physician and ancillary services (i.e., Social Work, Rehab) to determine admission appropriateness; assists in developing an alternative level of care for patients not requiring acute hospital level of care.
• Leads clinical care team (RN, physician, ancillary staff, and social worker) in SNAP huddles (for ED holds) to identify patient progression and discharge barriers; assigns barriers to appropriate team member for resolution; identifies and escalates unresolved barriers to senior leadership; aligns care team toward discharge goals.
• Assesses patient's discharge needs; develops and arranges for a comprehensive discharge plan that addresses patient needs, barriers, and readmission risk factors.
• Communicates plan of care and discharge plan to patient and/or their family in coordination with the patient's care team (RN, physician).
• Manages all aspects of admission/patient progression/discharge in hospital's bed management / discharge planning system (i.e., bed requests, patient attributes/alerts, DRG/TLOS, barriers, escalations, etc.); communicates timely updates of patient clinical status and level of care needs to the Hub to facilitate unit and bed assignment for admitted patients.
• Oversees and ensures timely compliance with preprocedural requirements for service department diagnostics and procedures; ensures communication of service event issues with care team.
• Proactively identifies and resolves barriers that may impede department or system-wide patient flow; escalates barriers to senior leadership when unable to resolve.
• Coordinates with Utilization Review (UR) Nurse to align payor and status requirements with patient's clinical progression; verifies appropriate regulatory letters are delivered to patient and family when indicated.
• Serves as a resource and educates medical and nursing staff on admission appropriateness, patient progression, utilization of resources, and care coordination.
• Performs other duties as assigned

Qualifications:

Required:

• Minimum of three (3) years recent acute care nursing experience
• Able to work independently, managing time, multiple priorities, and resources to achieve goals.
• Able to maintain a calm demeanor and command during times of crisis management.
• Able to assimilate information quickly to produce sound decisions and recognize situations that require immediate intervention.
• Able to articulate information and ideas clearly through both written and verbal communication.

Preferred:

• Bachelor of Science in Nursing is preferred
• Emergency Department acute care nursing or case management is preferred
• One (1) year supervisory experience strongly preferred

License and/or Certification

Required:

• Valid RN License from Virginia or reciprocal compact state required.

Preferred:

• Certification in nursing or case management

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.